Don’t be afraid to try something new. Just be careful that you don’t throw a lot of money into something that isn’t yet proven. Try new products, new categories, new sources, new titles, and so on. Konga is still growing and ..
Do not just stop at listing your products. You should maintain your store after it has gone live by constantly updating your SHQ account with necessary information, update your inventory as often as possible making sure you are not out of stoc..
Gone are the days when an interested shopper would need to leave the comfort of their homes to shop for a product they need under the blazing heat in Lagos. In today’s digital world, you can check out products online from underneath your bed..
New store owners should recognize the 24-hour potential of the store. It’s great to wake up and see orders that have accumulated overnight from buyers. It is important to set up good customer service so that these customers do not feel n..
It is natural for new store owners to be obsessed with getting as many new customers as possible. We need customer to grow our businesses. However, we should not neglect our existing customers, be willing to share their experiences with them a..
It has recently come to our notice that some products listed on Konga Mall are refurbished/used items. This is totally against our policy as it affects the brand’s credibility with its buyers. Sellers that offer used/refurbished items will h..
So you made your first sale on Konga, now what? Here are a few steps to help you fulfill your order smoothly, setting your store up for a successful future! Firstly, contact customer and thank them for the order. Also, inform them you are abou..
As we well know offering incentives is a great way to attract new customers and keep your old customers coming back your store. As an online mall having the success of its merchants as top priority Konga has been working to attract more sales ..
To further enforce quality service from sellers, Konga has put in place a few store suspension policies which have already been implemented. All stores on Konga Mall are required to adhere to the following suspension rules to avoid being close..
It has come to our attention that you struggle with shipping orders to customers on time. As a result of late shipping or not shipping at all, you have to endure your store being suspended for a period and most importantly dis-satisfied custom..