When updating your already listed products, there are certain things to put into consideration. Newly listed products takes 24 hours to appear on the website. As soon as you list a product, it joins a queue of other listed products awaiting ap..
The Consumer Protection Council (CPC) has mandated that Konga and its merchants provide a high level of customer service by retrieving disputed returned orders from customers. Starting Monday November 16th 2015, sellers will be charged a nomin..
As a business owner, it is important to stay on the right side of the law. One of the ways to do so is by paying your Value Added Taxes (VAT). Here are some important things to note about the VAT. What is VAT? Value Added Tax (VAT) is a form o..
As you know one of the most important factors in a successful online Mall is building trust between buyers and sellers. The most effective way of doing this is to encourage buyers to rate their overall experience with a seller. HOW RATINGS WOR..
It’s a good idea to review your prices every once in a while. Just because you have the right price now, doesn’t necessarily mean it’s the right price tomorrow. If you see a shift in sales, it’s usually correlated to th..
It Is a Good Idea to Measure How Your products sell. Not only in terms of number of items sold, but rather where your profit/margin is. If you decide to introduce a new product, you can test how it sells by measuring the number of orders. If i..
The faster you reply to customer questions, the higher the conversions will be as well as the chances for repeat business. If a customer asks about a product, it means that the person is interested in the product, and very likely in the middle..
As you grow your business you need to decide on how to also grow your stock. You can choose to either increase the number of items in each order from your supplier, or you can choose to order the same number of items but place orders more ofte..
There are a few key success factors to running an eCommerce business. All of them equally important and areas you have to master to run an effective eCommerce business. PRODUCT LISTINGS Write a good title and spend some time thinking about wha..
Online Malls connect buyers and sellers and allow them to transact in a secure, trusting environment. Mall platforms acquire traffic (visits) and customers (visitors) and provide the tools for enabling transactions and communications. These pl..