As a Konga Merchant, it is crucial that you avoid being suspended as suspension disables your products from the platform which means NO SALES. Once a store has been suspended the products in the store automatically goes off the site. There are..
As a growing marketplace, it is Konga’s responsibility to provide you with a safe and trusting platform that will help you reach millions of buyers and build a successful online business. Konga’s commitment to supporting commerce i..
As the leading marketplace with the interest of both buyers and sellers at heart we run a transparent platform. We are continually looking for ways to keep shoppers coming back, improve visibility of sought after merchandise and help sellers i..
When it comes to online buying and selling, not all transactions may go smoothly. In certain situations, several factors can come into play, preventing complete sales to occur. While some buyers will be particular about the smoothness of the p..
We recognize that our position as Nigeria’s largest online mall is because of the support we have enjoyed from you and our customers over the years. For this, we are immensely grateful. As we continue to grow and perfect our processes, w..
In tune with our policy of keeping you up-to-date on our ever evolving processes, as we work towards perfecting our platform. We want to ensure better services and improved processes on Konga Mall that will improve your trading experience. Som..
KongaPay is a product created to improve our payment process. It is a faster and safer payment service that will also help reduce returns, cancellations and unwelcome complications associated with pay on delivery. KongaPay allows funds to be t..
To maintain a perfect status of orders and avoid undue delay with your payout and other processes. It would be to your stores advantage to prioritize the listed updates below: Accepted to Shipped (Self) This applies to orders which you intend ..
The holiday season for some store owners automatically brings increased sales. It is therefore important to keep track of all your customers’ inquiries and orders. You can achieve this by keeping a checklist. Keep Track of Important Dates/Se..
Affiliate marketing is the process of earning a commission by promoting other people’s products. You find a product you like, promote it to others, and earn a piece of the profit for each sale that you make. Benefits: You’re happy because ..