Positive customer reviews are key to building a successful Konga shop. All your actions before, during and after a sale should work towards laying the groundwork for positive reviews and potential referrals from your customers. A good seller w..
As an existing Konga partner, you will be entitled to the “KOS Deliveries Corporate Clients” service without having to pay the walk-in corporate client’s sign-up fee of N25,000. KOS Deliveries has an approved credit limit of N25,..
Good news, you can now make subscription payments through your SHQ wallet. Simple follow the steps below on how to make payment. Step 1: Visit your SHQ dashboard Step 2: Mouse over your profile then click on Subscription Step 3: Select typ..
A major contributing factor to orders being moved to arbitration status is due to wrong product delivered different from what customer ordered as shown on the website. Shopping online means sacrificing the ability to see, touch and try an i..
Most stores focus on practicing good customer service specifically to enhance sales. But customer service does not end once a purchase is made. The return; that moment when the customer calls a “customer service representative” to complain..
Valentine’s Day is the season of love, and the perfect time your buyers will want to show affection to their loved ones with a thoughtful gift. To get you prepared for this love season’s sale, here are some tips: Fulfilment by Konga ..
Dear Partner, We thank you for your continued partnership and want to reassure you that our goal is to build a marketplace that will be beneficial to both our customers and our merchants. Over the past few months however, we have..
So you have probably been accused of selling fake items by a customer even though you can vouch that you got your products directly from the manufacturer or was first in line to receive from their machinery as soon as it was created. When a..